Terms of Trade

  • Conditions for providing goods/services:
    • Domestic delivery applies.
    • No returns or exchanges are applicable for promotional products with discounts over 50%.
  • Inspection and return policy:
    • Customers can check the product before payment.
    • Products can be exchanged/returned within 7 days if the seal is intact and unused.
    • Refund via COD or bank transfer within 5 working days.
  • Warranty policy:
    • Product warranty according to manufacturer's policy, warranty period is clearly stated in product description.
  • Responsibility:
    • Centric: Provide quality goods and support complaints.
    • Customer: Pay the correct order value and provide accurate information.